Payment
What mode of payment is accepted?
Craftyhand accepts all major credit cards, debit cards and Paypal. For the customers in Nepal, Craftyhand also accepts bank transfer and cash deposit to Craftyhand bank account. Major credit cards are: Master Card, Visa, American Express, Discover.
When is my Credit Card charged?
Craftyhand do not charge the credit card until we ship your item(s) to you. Craftyhand may run the verification and accpetance of the credit card ownership before shipping. It is your sole responsibilty to input the correct information while ordering. Failure to do so may result into the shipment being delayed or even canceled.
How do I transfer money to bank for the payment?
Currently this option is only available for customers from Nepal.
How do I pay by credit or debit card?
You pay during your checkout process and this option will be presented to you on 'Payment method' section. Please follow the instruction on that page. While paying you have to keep in mind that, Craftyhand will ask for Credit Card number, Name on the Card, Expiration Date, Secuirty Code and Billing address.
How do I pay by Paypal?
The option will be presented to you when you are checking out under 'Payment Method' section. Please select paypal and log in to it using your PayPal credentials. Once you correctly authenticate and if there is enough fund, the page will re-direct it back to 'payment method' page once again and from there you can proceed checkout to complete your order.
What if my Credit Card, Debit Card or Paypal won't go through or get rejected?
Craftyhand strongly suggest that you contact the card issuer because Craftyhand don't validate your card or fund availability in the card. Your bank won't provide Craftyhand with your information citing privacy. So it's safe for you to connect to your issuing bank and resolve the issue.